Responsible Gaming

Gaming Should Be Entertainment

At Betway, we believe that gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. While betting can be enjoyable, it's important to approach it with a responsible mindset and to gamble only with money you can afford to lose.

Please remember that the odds are always in favour of the betting operator. There is no guaranteed way to win, and you should never gamble with borrowed money or funds needed for essentials like rent, bills, or food.

Age Verification

Gambling is only legal for those aged 18 years or older in Great Britain. It is your responsibility to ensure you meet the minimum legal age requirement in your jurisdiction before placing any bets.

Betway takes age verification seriously and reserves the right to request proof of age at any time. If you are under 18, please do not attempt to register or use our services.

Warning Signs of Problem Gambling

Gambling can become problematic if it starts to negatively impact your life. Be aware of these warning signs:

• Chasing Losses: Trying to win back money you've lost by gambling more
• Hiding Gambling Activity: Concealing the amount you gamble or how often you gamble from family and friends
• Gambling with Money You Can't Afford to Lose: Using rent, bill, or food money to gamble
• Increasing Bets: Needing to gamble with larger amounts to achieve the same level of excitement
• Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
• Withdrawal Symptoms: Feeling irritable or anxious when trying to reduce or stop gambling
• Failed Attempts to Stop: Repeatedly trying and failing to cut down on gambling
• Borrowing Money to Gamble: Taking out loans or using credit to fund gambling activity
• Relationship Problems: Gambling causing conflict with family, friends, or partners
• Financial Difficulties: Experiencing money problems as a result of gambling

If you recognise any of these signs in yourself or someone you know, seek help immediately.

Self-Help Tools and Controls

Betway provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a given period
• Reality Checks: Receive regular reminders during your gambling sessions about how long you've been playing and how much you've wagered
• Time Limits: Set a maximum duration for each gambling session
• Self-Exclusion: Temporarily or permanently exclude yourself from your Betway account, preventing you from accessing the service
• Account Closure: Permanently close your account if you wish to stop gambling entirely

To access these tools, log into your Betway account and visit the Responsible Gaming section. You can also contact our customer support team for assistance.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:

United Kingdom

• GamCare – Free, confidential support and counselling for problem gamblers and their families
  www.gamcare.org.uk
  Phone: 0808 8020 133 (24/7, free)
• GamStop – The National Self-Exclusion Scheme for gambling in Great Britain
  www.gamstop.co.uk
  Allows you to self-exclude from all licensed online gambling operators simultaneously
• Gamblers Anonymous – Free peer support meetings for those with a gambling problem
  Phone: 0370 050 8881

International Support Services

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone: 0800 1 372 374

If You Need Help

If you are struggling with gambling, please reach out for support today. There is no shame in asking for help, and support services are available 24/7 at no cost.

Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk for confidential support.

Remember: Problem gambling is treatable, and recovery is possible with the right support.